Policy sections
This Privacy Policy describes how Nextident, Inc. (“Nextident,” “we,” “our,” or “us”) collects and processes personal information in connection with our business, our website at nextident.ai (the “Site”), and our communications with customers, prospective customers, partners, and other interested parties.
It also explains how we use and share personal information, the choices and rights available to you, and how you can contact us.
This Privacy Policy does not apply to information that Nextident processes on behalf of enterprise customers through the Nextident platform. Our processing of such information is governed by the applicable customer agreement and, where relevant, a data processing agreement.
Personal Information We Collect
Information you provide to us
We may collect personal information that you provide directly to us, including:
- Contact information, such as your name, business email address, telephone number, company, job title, and other professional information.
- Communications, including information you provide when you contact us, request a demo, communicate with our team, provide feedback, or otherwise interact with us.
- Marketing preferences, such as whether you would like to receive information about Nextident, our products, events, or other updates.
Information collected automatically
When you visit our Site, we and our service providers may automatically collect information about your device and your use of the Site, including:
- IP address;
- Browser type and version;
- Device and operating system information;
- General location information derived from your IP address;
- Pages viewed;
- Referring pages or websites;
- Time and date of visits; and
- Other information about how you interact with the Site.
We may collect this information using cookies and similar technologies.
Information we receive from third parties
We may receive personal information from third-party sources, including:
- Professional networking platforms such as LinkedIn;
- Business information and marketing providers;
- Events, conferences, and partners;
- Publicly available professional sources; and
- Other organizations with which you interact in connection with our business.
Information collected directly by third-party platforms is governed by the privacy policies of those platforms.
How We Use Personal Information
We may use personal information for the following purposes.
Operating our Site and responding to you
We use personal information to operate and maintain our Site, respond to inquiries, arrange demonstrations, and communicate with customers, prospective customers, partners, and other interested parties.
Improving our business and services
We may use information about how people interact with our Site and with Nextident to:
- Understand how our Site is used;
- Improve our Site and services;
- Develop new products and capabilities;
- Understand customer and market needs; and
- Create aggregated or de-identified information for analytics and business planning.
Business development and marketing
We may use personal information to communicate with you about Nextident and our products, services, events, research, and other information that we believe may be relevant to you.
Where required by applicable law, we will obtain consent before sending marketing communications.
You may opt out of marketing communications at any time by using the unsubscribe mechanism contained in the communication or by contacting us.
Security, compliance, and protection
We may use personal information where reasonably necessary to:
- Protect the security and integrity of our Site, systems, and business;
- Detect, investigate, and prevent fraudulent, unauthorized, harmful, or unlawful activity;
- Comply with applicable legal and regulatory obligations;
- Enforce agreements and terms;
- Establish, exercise, or defend legal claims; and
- Protect the rights, property, and safety of Nextident and others.
Your Choices and Privacy Rights
Marketing communications
You may opt out of marketing emails by following the unsubscribe instructions included in our emails or by contacting us.
We may continue to send non-marketing communications where appropriate, including communications relating to an existing business relationship or changes to our policies.
Privacy rights
Depending on where you live and the laws applicable to you, you may have rights regarding your personal information, including the right to:
- Obtain information about how we process your personal information;
- Request access to personal information we hold about you;
- Request correction of inaccurate personal information;
- Request deletion of certain personal information;
- Obtain a portable copy of certain personal information;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent; and
- Opt out of certain uses of personal information where applicable law provides such a right.
To exercise a privacy right, contact us using the information in the How to Contact Us section below.
We may request information necessary to verify your identity before processing your request.
Certain rights may be subject to exceptions under applicable law. For example, we may retain information where necessary to comply with legal obligations, exercise legal rights, or protect the rights of others.
We will not discriminate against you for exercising privacy rights provided by applicable law.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate the Site, understand how visitors use it, maintain security, and improve Site performance.
Some third-party service providers may collect information about your activities over time and across different websites or online services in connection with the services they provide to us.
We do not use personal information collected through our Site for cross-context behavioral advertising.
You can generally control cookies through your browser settings. Depending on your location and the technologies used on our Site, additional cookie controls may also be available.
We may restrict or disable certain cookies, tracking technologies, features, or forms based on geographic location.
Our Site does not currently respond to browser “Do Not Track” signals. Where applicable law requires us to recognize a browser-based privacy preference or opt-out signal, we will process that signal as required by law.
Data Security
We maintain administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected.
When determining an appropriate retention period, we may consider:
- The nature and sensitivity of the information;
- The purpose for which it was collected;
- The duration of our relationship with you or your organization;
- Our legitimate business needs;
- Applicable legal and regulatory requirements;
- Applicable limitation periods; and
- The need to establish, exercise, or defend legal claims.
We may retain aggregated or de-identified information for longer periods where that information can no longer reasonably be associated with an individual.
Children
Our Site and services are intended for businesses and professionals and are not directed to children.
We do not knowingly collect personal information from children through our Site. If we learn that we have collected personal information from a child in circumstances where we should not have done so, we will take appropriate steps to delete it.
International Users
Nextident is incorporated and operates in the United States. Our Site and services are currently directed primarily to businesses in the United States and other markets where we actively offer our services.
We may restrict the availability of certain services, features, forms, marketing activities, or tracking technologies based on geographic location.
If you access our Site from outside the United States, personal information associated with your use of the Site may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. Privacy laws in those countries may differ from those in your country.
Where applicable law requires safeguards for international transfers of personal information, we use appropriate safeguards as required by law. These may include contractual protections or other approved transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the Last updated date at the top of this Privacy Policy.
If we make material changes, we will post the updated Privacy Policy on our Site and, where appropriate or required by law, provide additional notice.
How to Contact Us
Nextident, Inc. is responsible for the personal information described in this Privacy Policy.
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact us at:
1522 Western Ave STE 83152
Seattle, WA 98101
United States
Privacy inquiries: privacy@nextident.ai